Industry Expert to Help MEI with Support Centre Build-Out
Industry Expert to Help MEI with Support Centre Build-Out
Managing Energy Inc. has hired Larry Kron, former Manager of Product Support Services at Microsoft Canada, to develop policy and procedures for a state-of-the-industry service support centre.
In line with our Software-as-a-Service philosophy, MEI has chosen to integrate the managingenergy.com platform with Zendesk, a Web-based support service used by Twitter, MSNBC, and many other leading technology companies. According to Mr. Kron, "The user experience will be seamless. Phone and online customer support will be right in the application."
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Electricity Pricing in Ontario
24 Jun 2011 | 9:06 amMike Thomas, the president of Managing Energy Inc., offers an overview of electricity costs in this video entitled Electricity Pricing in Ontario. He gives a brief history, a look at current pricing, and gives insight on what Ontario ratepayers can expect in the near future.[…]
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Moore's Curse
7 Jun 2011 | 9:31 amOur society is acclimatized to rapid technological innovation, and we have come to expect that technology advancement will solve our problems. In the May/June 2011 edition of Engineering Dimensions, Steven Lightfoot explains why that assumption is dangerous as we try[…]
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